el_M: In the moonlight...

Saturday, October 25, 2008

Oh well, I know I shouldn't have been so difficult... but sometimes, to put my point across, i have to do it...

Today, i scolded someone on the phone, yes it aint her fault or wad, but as a customer, i had been terribly disappointed with the due service...

I will not name the company for the sake of giving them a LAST chance, but it went like that...

Back in May I placed orders for an office chair and 4 plastic chairs, and there was a verbal promise that the office chair would arrive in end June, while the plastic chairs could only arrive at end September

The office chair took up to early September to reach me, due to delays or wad not... For this matter, I had called them numerous times to chase for it, but it kept having delayed... of course, i was already deeply disappointed and i made sure they send my plastic chairs in time, and notify me of any possible delays...

Now, its approaching end October, and the chairs are not here... I had enuff of this nonsense and called up... I was pretty fierce over the fone, which my mum commented, but at such times, they need to wake up their idea!

The ultimatum is this, they promise to deliver the chairs by this Wednesday 12 noon - 2pm, so if i dun see the chairs:

I will send a formal Letter of Complaint to their main office, attn to their GM
I will cancel order of the chairs
I will not patronise them ever again
And of cos, u guys will get to see which company it is

Alrite, lets hope for the best =)

Dennis ~ 2:22 pm